Refund Policy

Your satisfaction is our priority. If you're not completely happy with your purchase, we offer a straightforward return and refund process to make things easy for you.

Returns

✅ Eligibility: Returns are accepted within 30 days of receiving your order.
✅ Condition: Items must be unused, in their original packaging, and in resalable condition.
🚫 Exclusions: For health and safety reasons, we cannot accept returns on opened or used perfumes. Additionally, sale items are final sale and non-returnable.

Refund Process

• Once your return is approved, we will issue a refund to your original payment method.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect due to our mistake.

Defective or Damaged Items

If your item arrives damaged or defective, please contact us within 7 days of delivery. We will replace the item or issue a full refund at no extra cost.

Exchanges

We do not offer direct exchanges. If you'd like a different item, simply return your original purchase and place a new order.

How to Return an Item

1. Contact our customer service at +1 (830) 208-6816 to request a return authorization.
2. Once approved, you’ll receive detailed return instructions.
3. Pack the item securely and send it back using the provided instructions.

For any questions, feel free to reach out—we’re here to help!